Have a question about an auction, an order, or anything else?
Send us a message and we'll get back to you within 24 hours.
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Send us a message
Fill in the form below and a member of our team will respond within 24 hours. For the fastest response, include your order number or lot reference if your enquiry relates to a specific auction.
Response time
We respond to all enquiries within 24 hours, Monday through Saturday. Messages sent on Sundays or public holidays will be answered the next business day.
Pickup enquiries
For questions about collecting your items, visit us directly at the warehouse during pickup hours, Tuesday through Saturday, 9am–4pm. Our team can assist you on the spot.
Auction and bidding questions
Before reaching out, check our Buying Guide and How It Works pages, most common questions are answered there.
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